Khelagar Privacy Policy — Our Commitment to Protecting Your Data

Welcome to Khelagar. We understand that sharing personal information online raises a lot of questions — and it's completely natural to think carefully about it. That's why this Privacy Policy has been written to give you a clear, full picture of how Khelagar handles your data.

This policy applies to all services on the Khelagar platform — including the website, mobile browser version, and any associated services. By creating an account on Khelagar, you are considered to have accepted this Privacy Policy.

This policy is written in Bengali so you can make informed decisions in your own language. If any part is unclear, our support team is happy to help.

Khelagar collects information in two ways — data you provide directly, and data collected automatically while you use the platform.

Information you provide directly

• Registration details: Name, date of birth, mobile number, email address
• Identity Verification Details: National ID or passport details (as part of the KYC process)
• Payment Details: Mobile banking number (bKash, Nagad, Rocket, etc.)
• Contact Details: Messages & Complaints Sent to Support

Automatically collected information

• Device Information: Device type, operating system, browser
• Usage Data: Pages visited, time spent, and games played
• IP address: For security and fraud prevention purposes
• Transaction History: Deposit, Withdrawal & Betting Records

Khelagar uses your information solely to provide you with a better experience. Below is a breakdown of what data is collected and why.

We never share your data with third parties for marketing or advertising purposes. For Khelagar's own promotional messages, you can opt out at any time.

Khelagar does not sell your data. However, limited information may be shared with trusted third parties solely for the purpose of operating our services.

Parties with whom your information may be shared

• Payment Processor: Only relevant payment details required to complete a transaction
• Identity Verification Provider: As part of the KYC process
• IT & Security Service Provider: To keep the platform secure
• Legal authorities: When required by a court order or legal obligation

Your personal information is never shared with advertisers, data brokers, or any commercial third parties — that is khelagar's unwavering policy.

Khelagar uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure site security. Disabling these cookies will affect the site's functionality.
• Performance cookies: Helps us understand page load performance and identify where issues occur.
• Functionality cookies: Remembers your preferred language and settings.
• Analytics Cookies: Anonymous usage data is collected to help improve the site.

You can manage or delete cookies through your browser settings. However, disabling essential cookies will prevent you from logging into your account.

Khelagar employs industry-leading technology to protect your data. Our security measures are continuously reviewed and improved.

• SSL/TLS Encryption: All data transfers between your device and our servers are encrypted.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-factor verification: OTP verification is mandatory for all critical account actions.
• Automated protection: If unusual login activity or transactions are detected, the account is automatically secured.
• Regular security testing: Regular security audits are conducted by independent external teams.
• Restricted access: Only authorized personnel are permitted to access data on a need-to-know basis.

You have important rights regarding your personal data on khelagar. We respect these rights and are here to help you exercise them.

To Exercise These Rights Contact Us. We will respond within 30 days.

Khelagar is firmly committed to protecting minors. Our platform is strictly for individuals aged 18 and above.

Khelagar does not knowingly collect data from children. If a minor has accidentally created an account, a parent or guardian may submit a request — we will act on it promptly.

Khelagar retains your information only for as long as necessary. All data is kept while your account remains active.

After the retention period, data is securely deleted or anonymized.

Khelagar may update this Privacy Policy as needed. Any changes will be reflected in the updated date shown at the top of the page.

For significant changes, we will endeavor to notify you via your registered email or a platform notification. However, continued use of khelagar after any changes takes effect will be considered acceptance of the updated policy.

To view a previous version, please submit a request to our support team.

If you have any questions about this privacy policy or any requests regarding your personal data, please don't hesitate to get in touch with us.